Streamlining Branch and Customer Data Assessment
Problem
Navigating inquiries across multiple departments and systems poses a significant challenge for complying with regulatory authorities’ requests regarding customer data and ensuring adherence to anti-money laundering regulations. Consequently, AML officers must conduct regular manual system validations at branch offices throughout Indonesia, which routinely constrains personnel productivity.
Solve
End-to-end IT consultancy SelarasTech provides business process consultancy services, translating them into executable systems that encompass all essential business processes to optimize manual workflows. This is achieved by implementing a centralized system and consolidating data from surrounding systems to deliver specific outputs.
4 Core
Enable automated validation in the department’s 4 core business processes.
70%
Trimmed the assessment process time by 70%.
2x
2x response time increase to law agency requests.
Company
Bank Syariah Indonesia
Industry Sector
Banking
Company size
Large
Location
Jakarta, Indonesia
Key features used
Custom App Development
As a state-owned industrial estate operator, KBN needed its IT strategy to align not just with internal goals, but with directives from its main holding company — while also preparing for Indonesia’s INDI4.0 industrial transformation assessment.
SelarasTech worked closely with KBN to build an IT roadmap and budget plan aligned with holding directives, then supported the organization through INDI4.0 assessment preparation — from compiling required documents to running simulation assessments and drafting a full transformation roadmap.
Alongside the roadmap, we brought clarity to years of fragmented IT asset data.
Through application discovery, hardware inventorization, VM/server discovery, and license documentation, we gave KBN a single source of truth for its IT assets — improving cost-efficiency and laying the groundwork for future digital initiatives.
Need help building your IT transformation roadmap? Talk to our consultancy team.